Jessica Chen

Needs

• A partner who respects and supports a demanding, public-facing career in ↗
  She holds many concurrent roles (CEO, instructor, author, host, board member) and posts near-daily, so her schedule is full (inference).
  “CEO, Columbia instructor, iHeartMedia host, board member, author; about 12 posts in a month”
• Someone who is family-oriented and happy around kids in ↗
  She names time with her kids as her main off-duty activity.
  “"enjoys spending time with her kids"”
• A good listener and communicator who is honest and direct IG ↗
  Her whole brand is clear, confident communication and advocating for yourself (inference).
  “"Advocating for yourself is a must"; "Get people to say yes without being pushy"”
• A generous, collaborative partner who gives as well as takes in ↗
  She teaches generosity as a leadership strategy and is on a nonprofit board (inference).
  “Keynote: "The Generosity Effect - Giving as a Leadership Growth Strategy"; board member at Pretend City Children's Museum”
• Someone who shares in small pleasures and treats in ↗
  The one personal indulgence she mentions is hunting for dessert (inference).
  “"finding the best French mille crepe cake on the market"”

Hobbies

• Spending time with her kids in ↗
  “"When not working, she enjoys spending time with her kids"”
• Hunting for the best French mille crepe cake in ↗
  “"finding the best French mille crepe cake on the market"”
• Creating short-form video content IG ↗
  “8 of 12 recent posts are videos (video share 0.67)”
• Hosting and interviewing leaders on a podcast IG ↗
  “Host of Leading by Example on iHeartMedia”
• Writing and publishing (books, CNBC pieces) in ↗
  “Author of Smart, Not Loud; CNBC contributor writing leadership pieces”
• Public speaking and keynoting in ↗
  “Keynotes at Google, Microsoft, Mattel, Chanel and the UN”

Interests

• Public speaking and executive presence IG ↗
  “"Teaching smarties to speak with impact"”
• Leadership and workplace communication in ↗
  “Headline: "Helping people elevate their leadership communication skills"”
• AI and the changing workplace in ↗
  “Keynote: "The Communication Advantage... in the Age of AI"; "AI speaking platform"”
• Cross-cultural communication in ↗
  “Workshop topic and LinkedIn Learning courses; "cross-cultural intelligence"”
• Media, journalism and storytelling in ↗
  “Former Emmy Award-winning journalist; Soulcast Media”
• Education and teaching in ↗
  “Columbia instructor; 12x LinkedIn Learning instructor”
• Children's museums and community causes in ↗
  “Board member, Pretend City Children's Museum”
• Podcasts and interviews in ↗
  “Hosts "Leading by Example: Executives Making an Impact"”

Values

• Influence without volume: substance over noise IG ↗
  “"Smart, Not Loud"; "get noticed at work for all the right reasons"”
• Generosity and giving back in ↗
  “Keynote "The Generosity Effect"; board role seeking donor gifts for a children's museum”
• Self-advocacy and empowering quiet achievers IG ↗
  “"Hidden Talent - Unlocking the Power of Quiet Achievers"; video text "Advocating for yourself is a must"”
• Practical, actionable learning in ↗
  “Microsoft testimonial: "actionable takeaways, which is rare"”
• Family in ↗
  “Names time with her kids as what she enjoys outside work”

Other qualities

• Highly accomplished and credentialed IG ↗
  “Emmy winner, bestselling author, Columbia instructor, 2 million learners”
• Energetic, engaging, thoughtful presence in ↗
  “Santander quote: "thoughtful, energetic and engaging"”
• Entrepreneurial builder in ↗
  “Founder & CEO of Soulcast Media since May 2018 with Fortune 100 clients”
• Consistent and disciplined creator IG ↗
  “12 posts in roughly 3 weeks (Sep 9-29)”
• Warm, light touch with some humour in ↗
  “Mille crepe cake line; meme-style videos”

Things only a friend would know

• Based in the Los Angeles area in ↗
  “Los Angeles Metropolitan Area”
• Has kids in ↗
  “"spending time with her kids"”
• Teaches at Columbia University's Engineering School since July 2025 in ↗
  “Communication & Leadership Instructor, Columbia University”
• Board member for a children's museum in Orange County, CA in ↗
  “Pretend City Children's Museum, Jul 2026”
• Author with Penguin Random House (2024) in ↗
  “Smart, Not Loud named a Next Big Idea Book Club Must Read 2024”

Personality (inferred)

Openness: adapts to AI and new media formats (podcast, short video). Conscientiousness: many concurrent roles, near-daily posting, structured courses. Extraversion: keynotes and hosting, though her brand champions quiet achievers, so it is tempered. Agreeableness: generosity theme, board service, warm testimonials. Stability is inferred from poised, confident public output. All scores are inferences from professional material.

Energy: ambivert · Love language: words (Inference: her whole career is about words, communication and encouragement, and she highlights testimonials and praise.)

Voice

Polished, upbeat and instructional. Benefit-led, coach-like phrasing, light humour, little personal chatter. Emoji appear in the Instagram bio; English only.

Lifestyle

pace

Fast and full; many concurrent roles and frequent posting

social

Professionally very social (audiences, guests, clients); personal circle not visible

travel

Global speaking implied; no personal travel shown

fitness

Not shown

work

Central to her identity: CEO, educator, author, host, board member

• Keep growing Soulcast Media and its AI speaking platform
• Grow her audience as a creator and iHeartMedia host
• Help the children's museum open its new space in 2028
• Be a leading voice on communication in the age of AI

Green flags

• Champions other people's voices and growth
• Generous and community-minded
• Reliable and follows through, judging by her output
• Loves her kids and small treats

Possible friction

• A packed schedule may leave limited spare time
• May slip into coach mode and turn a conversation into a teachable moment
• Public-facing life means comfort with some visibility is needed

Dealbreakers (inferred)

• Inference: someone who dismisses or resents her career ambitions
• Inference: disrespect or poor communication, such as stonewalling or passive aggression
• Inference: indifference toward kids